A hosted PBX system can be an excellent choice for business telephone services. A hosted PBX (private branch exchange) uses the company's existing high-speed internet service to provide all standard telephone features. The benefits of hosted PBX are many, including tremendous cost savings because you don't need to pay for separate telephone services or systems. Your existing broadband and computers can be used as a virtual pbx which can service any incoming or outgoing call to/from the company. Management of the system can be done right from your computer.
The hosted PBX is a state-of-the-art phone system which can improve customer service over the old fashioned POTS system (plain old telephone service). Every phone call is tracked and kept in a database, thus offering features that a business would not normally be able to obtain. These include analysis of incoming calls by day of the week, time of the day, and even location throughout the country. Knowing where your calls are coming from on a daily basis can provide a small business with a nice advantage over the competition.
Another advantage to the hosted PBX system is that all calls are transmitted digitally via VOIP (voice over Internet Protocol). A digital phone call is a clearer call, and the number of calls is not limited to the number of phone lines that you have. The system is sometimes called virtual pbx because it is not tied to the hardware of a dedicated pbx system. Wthout those hard limits, the only restraints are the bandwidth of your internet provider and the amount of memory in the hosted pbx computer. Both of these are very cheap commodities these days, so that even on the busiest days, every phone call can come through to your company.
The actual hardware for the hosted PBX is located at your service provider, not at the site of your small business. This makes a service call very fast, as the provider does not need to travel in order to fix any problem or upgrade your system. All of that is possible in the provider's own office, thus keeping down the costs of maintaining the system or improving it as your business grows.
A very useful feature of a hosted PBX is call forwarding to any phone anywhere. This allows employees to work from home yet answer business calls. This pbx service will also allow forwarding to a cell phone that salesmen may be traveling with, so that they can answer a call from wherever they are on the road. Should an employee be too busy to answer a call, the hosted pbx has an excellent voice mail system. Calls can be stored as in all voice mail systems, or they can be automatically forwarded to the employee as an email attachment. This attachment can even be an audio file, because the virtual pbx service is digitally based, and it already has the voice mail in a digital format.
A hosted PBX system provides clear benefits to any business, but especially to a small business. Clear digital signals, easy maintenance and expandability, analysis of call patterns and rich set of telephone features are just some of the reasons to investigate this modern technological boon.
Benefits of a Hosted Pbx System
The hosted PBX is a state-of-the-art phone system which can improve customer service over the old fashioned POTS system (plain old telephone service). Every phone call is tracked and kept in a database, thus offering features that a business would not normally be able to obtain. These include analysis of incoming calls by day of the week, time of the day, and even location throughout the country. Knowing where your calls are coming from on a daily basis can provide a small business with a nice advantage over the competition.
Another advantage to the hosted PBX system is that all calls are transmitted digitally via VOIP (voice over Internet Protocol). A digital phone call is a clearer call, and the number of calls is not limited to the number of phone lines that you have. The system is sometimes called virtual pbx because it is not tied to the hardware of a dedicated pbx system. Wthout those hard limits, the only restraints are the bandwidth of your internet provider and the amount of memory in the hosted pbx computer. Both of these are very cheap commodities these days, so that even on the busiest days, every phone call can come through to your company.
The actual hardware for the hosted PBX is located at your service provider, not at the site of your small business. This makes a service call very fast, as the provider does not need to travel in order to fix any problem or upgrade your system. All of that is possible in the provider's own office, thus keeping down the costs of maintaining the system or improving it as your business grows.
A very useful feature of a hosted PBX is call forwarding to any phone anywhere. This allows employees to work from home yet answer business calls. This pbx service will also allow forwarding to a cell phone that salesmen may be traveling with, so that they can answer a call from wherever they are on the road. Should an employee be too busy to answer a call, the hosted pbx has an excellent voice mail system. Calls can be stored as in all voice mail systems, or they can be automatically forwarded to the employee as an email attachment. This attachment can even be an audio file, because the virtual pbx service is digitally based, and it already has the voice mail in a digital format.
A hosted PBX system provides clear benefits to any business, but especially to a small business. Clear digital signals, easy maintenance and expandability, analysis of call patterns and rich set of telephone features are just some of the reasons to investigate this modern technological boon.
Benefits of a Hosted Pbx System
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The actual hardware for the hosted PBX is located at your service provider, not at the site of your small business. This makes a service call very fast, as the provider does.... Learn more at hosted pbx and key systems
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