By Andy Zhang


According to statistics, in the year 2000, there were 360,985,492 worldwide internet users. In December 2009, there were 1,802,330,457 users. Internet use has exploded. With so many people online, it makes you wonder about what users are doing online. For those who wonder, according to the Online Publishers Association, people are often communicating and engaging in community oriented activities. Communicating with communities that span the globe could turn into a high-end hassle without tools such as a contact manager.

The Internet Activity Index, published by the Online Publishers Association, indexes online activity into one of five categories. In April, 2010, according to the report, internet users engaged in a higher level of communication oriented activities than in March. This category stood out as the only one which had an increase in activity.

Communications activities include the use of popular email software tools. With the volume and frequency of communication and community development occurring, the use of contact management would make practical sense. Contact automation tools can offer user benefits and solve problems.

The Activity Index shows that the primary internet activity is to conduct business. The internet has opened a wide berth in which a variety of businesses can conduct business. The internet world is an oyster with billions of business pearls.

Finding people and opportunities is not a matter of if, but how often, and what to do with all that contact information. Envisioning this scenario is much like a basket overflowing with a field of possibilities from which you have yet to pick.

Perhaps, a collection of information to profile contacts is the goal. Because the information can be vast, the management of contact information is critical. Efficiency can be gained from software tools. Contacting a person or business, and tracking what transpired can be cumbersome. Information management tools to facilitate communications can recoup time from the information processing to a purposeful task, such as connecting with your party. Software can capture the significant aspects of interaction into the equivalent of an electronic business card. That information can then be exported to other programs, or to other persons for collaboration.

Electronic data can be ported outside of its original archive, and tracked. Simplified copy and paste options, importing and exporting contact data, and updating in a centralized system can increase the bottom line. This information can be used to build a background history of prior communications. Other parties can obtain copies, or collaborate in upkeep. Contract manager tools offer functional features similar to business cards, a yearbook, or phone book. Add to these features equivalent, services typically provided by a secretary, public relations expert, customer service department, or a sales force.




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