By Elijah Taylor


It also doesn't provide more than three months' worth of downloads from your bank in the US, which means (for example) if you buy it in January hoping it can help you do last year's tax return, it can't. Customer service is slow and not particularly helpful. I guess Intuit went with the lowest bidder. Quicken still loads junkware when loading the program.

My only hope is that the Mint.com people fix the abomination Quicken has become. I have been a Quicken user since 1994 and have generally loved the product. Check Free was offered by the electronic check clearing corporation, which I began using in 1990. It's all about time management, how you manage your finances, and if you can reduce your time spent on the task, in a word 'Quality', or 'Lean', whichever you prefer.

So far I have not found one feature that is new that I would have willingly paid for. I'd like to say that I wish I had my old Q 2008 back, but then I'd lose my update capabilities sometime this year. There are various other ways in which it's not so easy to use. I'd say for people who don't go abroad much, it's fine. It will save it under that day's date or just as a file. I did not like however, the way Quicken 8 made you update to next version. The help file isn't very helpful beyond basic (and I mean VERY basic) functionality. I guess you could call the help line, but my prior experience with Quicken is that they outsource the help desk to foreign countries, the technicians do not speak English as a first language and they read from a script leading you through the same not so helpful help file you just gave up on. But then attempting to update credit card balances, import past investment and banking statements, and make it all work, another story. It was hours of frustration with no resolution.

I used Quicken 2009 as best I could, some things like my credit cards would not download (they still don't). Is this even legal" If I had a classic VW Beetle car, would it be legal for the dealership to make the windows stop rolling down to force me to come in and buy a new car" Lack of support is the main problem. Nor one time since I purchased Quicken Home & Business, has it gotten my accts correct.

Sadly, it has gone downhill significantly in recent years. I give it two stars because although I like the idea of what it's supposed to be capable of doing, it does not work reliably anymore.

The Quicken Home & Business looked like it would meet my needs. I was unable to get Quicken 2011 to even see the QuickBooks 2000 files. It has been double posting transactions from my bank (BBVA Compass) since day one. They were unresponsive.




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